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Acceptable Use Policy
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docUcapture is a service provided to subscribers subject to the following
terms and conditions. By using docUcapture subscribers agree to conform
to the Acceptable Use Policy (AUP) as posted on the docUcapture web site.
Subscribers and users may refer to the AUP at
http://www.docucapture.ca.
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Agreement
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Subscribers to docUcapture will provide the required indexing information
for the creation of docUcapture cabinets to the docUcapture IT team for
the implementation of their filing system. docUcapture subscriptions provide
for a fixed number of cabinets, users and document storage based upon
the size of the docUcapture subscription contract as defined. Subscribers
may choose to increase their subscription beyond the established level
on any monthly anniversary date and agree to pay the increased level of
subscription fee for such increase thereon. Due to the nature of the docUcapture
storage and retrieval service all subscription fees are due in advance
by prepaid account or authorized credit card. Usage charges are due immediately
upon rendering. Unpaid accounts will mean the restriction of service until
accounts are current.
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docUcapture Account Plans
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From time to time, docUcapture shall establish various account plans based
upon the anticipated level of activity required by subscribers. These
plans may change from time to time based upon the demand and the level
of docUcapture activity. Subscribers shall be offered appropriate plans
to match their needs and may move between plans upon notification to docUcapture.
Changes to plan options shall not be retroactive and shall only apply
from the change date forward.
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Level of Use
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Subscribers will maintain the level of use for which they have contracted
(or less) and may add additional capacity as required. Subscribers are
responsible for the designation of users for their storage area and for
the uploading and indexing of the materials to be placed into their docUcapture
system. Subscribers agree to pay promptly the usage charges levied for
overage on a monthly basis. Subscribers acknowledge the AUP for docUcapture
and their responsibility for ensuring that all users who they provide
with a docUcapture login and password comply with the AUP.
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Access to docUcapture
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The docUcapture service relies upon the internet for users to upload data
and retrieve data from the system. Therefore the reliability of access
to the system is dependent upon the internet, the internal subscriber's
internet access and the docUcapture internet connections. It is the intent
of docUcapture to provide as reliable access as feasible given the current
state of internet connectivity, however it is not possible to guarantee
100% access to the system. Subscribers may be required to load certificates
or specifically required levels of browser software to view files on the
system. docUcapture uses software for viewing files which is generally
available without charge. docUcapture does not warrant the usability of
these software components, nor does it warrant that the system will be
compatible will all corporate network systems. Subscribers and their designated
users should contact their network administrators to determine that the
minimum docUcapture standards are available to them. The docUcapture minimum
software standards may be found at
http://www.docucapture.ca.
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